Please could you clarify whether the readiness assurance process includes the preparatory reading phase or not. In some readings it suggests it is, but in others I have read it indicates the readiness assurance process includes the tests, appeals and feedback. I need to be sure I am describing the process correctly! Best wishes Jenny Dr Jenny Morris Associate Professor (Senior Lecturer) in Health Studies Faculty of Health, Education and Society University of Plymouth Knowledge Spa Treliske Truro TR1 3HD Cornwall Tel: 01872 256461 Web: http://www.plymouth.ac.uk/faculties/health 'High quality education for high quality care' [cid:image001.jpg@01CD17DA.7DA92980]